CraftyBina is committed to providing fast, reliable, and affordable shipping for all our customers. Our Shipping Policy outlines the terms and conditions regarding how we handle shipping, delivery, and associated costs. Please read this policy carefully to understand our processes and your responsibilities as a customer.

 

1. Shipping Methods and Options

1.1 Available Shipping Methods

CraftyBina offers several shipping options to ensure that you can choose the best service for your needs. Shipping methods include:

 

Standard Shipping: Economical and reliable shipping, typically taking 3-7 business days for domestic orders.

Expedited Shipping: Faster shipping option, typically delivering your order in 2-3 business days.

Overnight Shipping: For urgent orders, we offer next-day delivery to select locations.

International Shipping: We offer international shipping to a variety of countries, with varying delivery times depending on the destination.

Shipping options will be available for selection at checkout, and the shipping cost will be calculated based on the selected method, the size and weight of the order, and the delivery location.

 

1.2 Shipping Cost Calculation

Shipping costs are calculated at checkout based on the following factors:

 

The total weight and dimensions of your order.

The delivery destination (domestic or international).

The selected shipping method. CraftyBina strives to keep shipping costs as low as possible while ensuring timely and secure delivery.

1.3 Free Shipping Offers

From time to time, CraftyBina may offer promotions such as free shipping on orders over a certain amount. These offers will be clearly communicated on the website and at checkout. Free shipping promotions may apply only to standard shipping and may not be valid on expedited or international orders.

 

2. Order Processing and Fulfillment

2.1 Order Processing Time

Orders are processed and shipped during business hours, Monday through Friday. Orders placed on weekends or holidays will be processed on the next available business day. Most orders are processed within 1-2 business days, but processing times may vary during peak seasons, such as holidays.

 

Once your order is processed, you will receive a shipping confirmation email with tracking details, allowing you to track the status of your shipment.

 

2.2 Order Changes and Cancellations

Once an order is placed and processed, changes to the order (including address modifications or product additions) may not be possible. If you need to change or cancel your order, please contact our customer service team as soon as possible, and we will make every effort to accommodate your request before the order ships.

 

3. Shipping Delays and Issues

3.1 Shipping Delays

While we strive to deliver your order on time, there are circumstances outside our control that may cause delays, including weather conditions, customs processing (for international shipments), or issues with the shipping carrier. CraftyBina is not responsible for delays caused by third-party shipping carriers, natural disasters, or other unforeseen circumstances.

 

3.2 Lost or Damaged Packages

If your package is lost or damaged during transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable replacement.

 

3.3 Incorrect Address

If you provide an incorrect shipping address, please notify us immediately. We may be able to correct the address before shipment. However, once the order has been shipped, CraftyBina is not responsible for incorrect addresses, and additional shipping charges may apply to resend the package.

 

4. International Shipping

4.1 Shipping to International Locations

CraftyBina offers international shipping to a variety of countries. Shipping rates and delivery times for international orders vary based on the destination country and the selected shipping method. During checkout, you will be provided with available shipping options and the associated costs.

 

4.2 Customs Duties and Taxes

For international orders, you are responsible for paying any customs duties, taxes, or import fees that may be imposed by your country’s customs office. These charges are not included in the product price or shipping fees and must be paid directly to the customs authorities or delivery carrier.

 

4.3 International Shipping Delays

Customs clearance can sometimes cause delays for international orders. CraftyBina is not responsible for delays caused by customs processing, and we advise international customers to be aware of potential additional delivery time.

 

5. Tracking Your Order

5.1 Tracking Information

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package. Please note that tracking information may not be available immediately after shipment, and it may take up to 24 hours for tracking to update.

 

5.2 Delivery Confirmation

Once your package has been delivered, you will receive a delivery confirmation email. If you do not receive your order within the expected delivery time frame, please contact our customer service team, and we will assist you in tracking your package.

 

6. Changes to the Shipping Policy

CraftyBina reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about any updates.

 

7. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us using the following contact details:

 

Street Address: 609 Buffalo St, Lakin, Kansas

Phone Number: (620) 355-8502

Email: info@craftybina.com

Website: craftybina.com