SALES POLICY – CRAFTYBINA
EFFECTIVE DATE: MARCH 6, 2025
At CRAFTYBINA, we are committed to providing a seamless and trustworthy shopping experience for all our customers. This Sales Policy outlines the terms and conditions related to purchasing products from CRAFTYBINA, including order placement, payment methods, shipping, returns, and warranties. By making a purchase, you agree to comply with the terms set forth in this policy.
1. ORDERING PROCESS
To place an order at CRAFTYBINA, follow these steps:
✔ Step 1: Browse our online store and select your desired products.
✔ Step 2: Add items to your cart and proceed to checkout.
✔ Step 3: Enter your billing and shipping information accurately.
✔ Step 4: Select your preferred payment method and complete the transaction.
✔ Step 5: Once the order is confirmed, you will receive an email confirmation with your order details.
🚨 Important: Orders cannot be modified once they are placed. Please review your order carefully before confirming your purchase.
2. PAYMENT METHODS
We offer secure and flexible payment options, including:
✔ Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
✔ PayPal – Secure online payments with buyer protection.
✔ Apple Pay & Google Pay – Fast checkout for mobile users.
✔ Buy Now, Pay Later Services (if applicable and subject to third-party provider approval).
🚨 Important: All transactions are securely processed through PCI-DSS compliant payment gateways. CRAFTYBINA does not store your payment information.
3. ORDER PROCESSING TIME
✔ Orders are processed within 1-2 business days (excluding weekends and holidays).
✔ During peak seasons or promotions, processing time may extend by 1-3 business days.
✔ You will receive a tracking number via email once your order has shipped.
🚨 Important: Custom orders or out-of-stock items may take longer. If delays occur, we will notify you via email.
4. SHIPPING & DELIVERY
We offer domestic and international shipping via trusted carriers.
✔ Standard Shipping: 3-7 business days (U.S. orders).
✔ Express Shipping: 1-3 business days (U.S. orders).
✔ International Shipping: 7-20 business days (varies by country).
🚨 Important: Customers are responsible for providing accurate shipping information. CRAFTYBINA is not liable for packages lost due to incorrect addresses.
5. ORDER TRACKING
✔ Once your order is shipped, you will receive a tracking number via email.
✔ Orders can be tracked using the carrier’s website.
✔ If your tracking number is not working, please allow 24-48 hours for updates before contacting us.
🚨 Important: CRAFTYBINA is not responsible for delays caused by shipping carriers.
6. PRODUCT AVAILABILITY & OUT-OF-STOCK ITEMS
✔ We strive to keep our inventory updated, but availability is subject to change.
✔ If an item becomes out of stock after your order is placed, we will:
- Offer a full refund or
- Suggest a replacement product of equal value.
🚨 Important: Limited-edition or promotional items may not be restocked once sold out.
7. RETURNS, EXCHANGES & REFUNDS
✔ Returns and exchanges are accepted under the conditions outlined in our Return & Exchange Policy.
✔ Refunds are issued to the original payment method within 7-10 business days after receiving and inspecting the returned item.
✔ Shipping fees are non-refundable, unless the return is due to an error on our part.
🚨 Important: Opened, used, or final sale items cannot be returned for hygiene and safety reasons.
8. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:
✔ Your order number
✔ Clear photos of the issue
✔ A description of the problem
We will investigate and offer a replacement or refund if applicable.
🚨 Important: Claims made after 7 days of delivery may not be eligible for resolution.
9. CANCELLATIONS & ORDER MODIFICATIONS
✔ Orders can only be canceled within 12 hours of purchase if they have not yet been processed.
✔ Once an order is processed or shipped, it cannot be canceled or changed.
✔ If you wish to return the item after receiving it, follow our Return Policy.
🚨 Important: Orders placed during sales or promotions may be final and non-cancelable.
10. PRODUCT WARRANTIES & AUTHENTICITY
✔ CRAFTYBINA guarantees that all products sold are 100% authentic and sourced from trusted manufacturers.
✔ We do not sell counterfeit, expired, or tampered beauty and wellness products.
✔ Some products may come with manufacturer warranties. If applicable, warranty details will be included in the packaging.
🚨 Important: Warranty claims must be directed to the respective manufacturer. CRAFTYBINA does not offer extended warranties.
11. THIRD-PARTY PROMOTIONS & DISCOUNTS
✔ We occasionally offer promotions and discount codes.
✔ Promo codes must be applied at checkout and cannot be added after purchase.
✔ Discounts cannot be combined unless explicitly stated.
🚨 Important: Third-party coupon codes from unauthorized sites will not be honored.
12. CHANGES TO THIS SALES POLICY
✔ CRAFTYBINA reserves the right to update or modify this Sales Policy at any time.
✔ Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated terms.
13. CONTACT INFORMATION
For sales inquiries, order assistance, or further questions, please contact us:
📍 Address: 609 Buffalo St, Lakin, Kansas
📞 Phone: (620) 355-8502
📧 Email: info@craftybina.com
🌍 Website: craftybina.com