At CraftyBina, we are dedicated to providing high-quality skincare and cosmetic products, along with a smooth and seamless shopping experience for our valued customers. Our Sales Policy outlines the terms and conditions for purchasing products from our website, CraftyBina.com. By placing an order with us, you agree to the terms set forth in this policy. Please take the time to read through it carefully to ensure you understand how we operate.

 

1. Pricing and Payment

1.1 Product Pricing

The prices of products listed on CraftyBina.com are subject to change at any time without prior notice. All prices are displayed in US dollars and are exclusive of applicable taxes and shipping fees unless otherwise stated. We make every effort to ensure that our product prices are accurate, but in the event of a pricing error, we reserve the right to cancel or modify any order affected by the error. If this occurs, we will inform you immediately and offer you the option to proceed with the order at the correct price or cancel the order.

 

1.2 Payment Methods

We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment options. By submitting your payment details, you authorize CraftyBina to charge the total amount of your order, including applicable taxes and shipping fees. If there is an issue with processing your payment, we will notify you and offer assistance to resolve the matter.

 

1.3 Order Confirmation

Once your order has been placed, you will receive an email confirmation detailing the items, pricing, and shipping information. This confirmation does not guarantee product availability. If there is an issue with stock availability or an order discrepancy, we will notify you immediately and work to resolve the issue.

 

2. Order Processing and Shipping

2.1 Order Processing Time

Orders are typically processed within 1-2 business days after payment has been confirmed. Processing time may be longer during peak seasons or holidays. You will receive an email notification once your order has been shipped, along with tracking information for your convenience.

 

2.2 Shipping and Delivery

CraftyBina offers a variety of shipping options to meet your needs. Shipping costs are calculated based on the size, weight, and destination of your order. You can view the available shipping options and estimated delivery times during checkout. Please note that delivery times are estimated and may vary depending on the courier and your location.

 

Domestic Shipping: We offer standard and expedited shipping within the United States. Delivery times typically range from 3-7 business days for standard shipping.

International Shipping: We also offer international shipping to select countries. Please review our shipping policy for a list of countries we ship to, as well as the applicable rates.

2.3 Shipping Delays

While we make every effort to ensure timely delivery, certain factors such as weather conditions, customs procedures, and unforeseen events may cause delays. CraftyBina is not responsible for delays caused by third-party shipping carriers or international customs processing.

 

2.4 Shipping Errors

If you believe there has been an error with the shipping of your order (e.g., incorrect address, missing items), please contact our customer support team within 7 days of receiving your order. We will investigate the issue and work with you to find a resolution.

 

3. Sales and Promotions

3.1 Discounts and Coupons

From time to time, CraftyBina may offer sales promotions, discount codes, or limited-time offers. These promotions are subject to change and may have specific terms and conditions that apply. Promotional codes must be entered during checkout to apply the discount. Promotions cannot be combined with other offers unless explicitly stated.

 

3.2 Sale Items

Items marked as “on sale” or “clearance” are subject to limited availability and may not be eligible for return or exchange unless they are defective. Please review the specific terms for each sale item on the product page.

 

4. Return and Refund Policy

4.1 Returns

CraftyBina strives to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your order, you may return eligible items within 30 days of delivery. Please review our detailed Refund and Returns Policy for more information on how to initiate a return.

 

4.2 Refunds

Refunds will be issued to the original payment method used to place the order. Refunds are processed within 5-7 business days after we receive the returned items and inspect them for compliance with our returns policy. Shipping costs are non-refundable unless the return is due to an error on our part.

 

4.3 Exchange Policy

We offer exchanges for items that are in new, unused condition and in their original packaging. If you wish to exchange an item for a different product, please follow our return instructions and specify the exchange request.

 

5. Product Availability and Limitations

5.1 Product Availability

While we make every effort to ensure that our website is up-to-date with available inventory, certain products may be out of stock or discontinued. In the event that an item is unavailable after you have placed your order, we will notify you immediately and provide you with the option to select a replacement, cancel the item, or cancel the entire order.

 

5.2 Product Descriptions

We strive to provide accurate descriptions and images of all products on our website. However, slight variations in color, packaging, or appearance may occur due to differences in monitor settings or production updates. CraftyBina is not responsible for discrepancies between product descriptions or images and the actual product.

 

6. Account Management and Security

6.1 Account Creation

You may create an account with CraftyBina to track your orders, save shipping information, and receive exclusive offers. By creating an account, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

 

6.2 Account Security

We take the security of your personal information seriously. Our website uses SSL encryption technology to protect your data during transmission. You should also ensure that you use a secure password and take precautions to prevent unauthorized access to your account.

 

7. Legal Disclaimer

7.1 Limitation of Liability

CraftyBina is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. We do not guarantee that our products will meet your specific requirements or provide any specific results. Our liability is limited to the amount you paid for the product in question.

 

7.2 Governing Law

This Sales Policy is governed by and construed in accordance with the laws of the state of Kansas. Any disputes arising from this policy or your use of our website will be resolved in the appropriate courts of Kansas.

 

8. Changes to This Policy

CraftyBina reserves the right to update or modify this Sales Policy at any time without prior notice. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about our terms and conditions.

 

9. Contact Us

If you have any questions about our Sales Policy or need assistance with an order, please contact us using the information below:

 

Street: 609 Buffalo St, Lakin, Kansas

Phone number: (620) 355-8502

Email: info@craftybina.com

Website: craftybina.com